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| Q:
What is Vodafone mobile connect USB modem? |
The easy-to-use Vodafone Mobile Connect USB modem is a small 3G HSDPA enabled, portable device which slots into the USB port of any desktop or laptop - you now only need one device for all your mobile internet access needs, irrespective of the type of PC you use.
How does it work?
The Vodafone Mobile Connect USB modem slots into the USB port of any desktop or laptop and provides mobile broadband access, delivering throughput speeds (under ideal conditions) of up to 1.8Mbs – offering you instant Internet access – there is no waiting for installation!
The Vodafone Mobile Connect modem is compatible with all Windows-based and Apple Macintosh computers. The required Mobile Connect software for Windows-based PCs is already loaded on the USB modem and self installs as soon as it’s plugged into the USB slot of your PC. The Mobile Connect software for Apple Macintosh computers is included on a CD, and can be installed by following the easy installation process – the software also be downloaded from Vodacom’s website: www.vodacom.co.za.
Who is it for?
The easy-to-use Vodafone Mobile Connect USB modem can be used by all Vodacom customers on any PC. People working in business, such as SMMEs as well as those customers working in corporate business environments, will find this device invaluable when in or out-of-the-office to stay connected at all times. Customers at home, as well as home-based businesses, will find the USB Modem helpful as there is no waiting period for installation and access is an easy process.
How do I get it?
- Vodafone Mobile Connect USB modem is available at participating Vodacom outlets
- The USB modem can also be ordered online via Vodacom’s online cellular mall, by going to www.vodacomdirect.co.za
How much does it cost?
This USB modem is available to all Vodacom Contract, Top Up and Prepaid customers. The cost of the USB modem, as well as applicable data charge is determined by the type of data package you choose.
To find out more click here...
Contact us
- Visit www.vodacomdirect.co.za to look at the different deals and order your USB modem, which will be delivered to your door
- For more information, please phone Vodacom’s 24hr dedicated data customer care line on 082155, free from a Vodacom cellphone
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| Q:
What is a Vodafone Simply? |
Vodafone Simply is a unique handset developed after extensive research specifically for people who only want to use basic voice and text services. Who will use the Vodafone Simply Handset? What are some of the features available on the Vodafone Simply Handset? - The phone has a large, easy to read screen and key pad with font zoom functionality.
- The phone has 3 unique buttons to access essential phone functionality (namely: Contacts, Messages, Home).
- The phone also has a flashing button which alerts you when you have missed a call or received a new message.
- Listening to voicemail messages has been simplified so you only have to press a single button. You no longer have to remember the voicemail short code.
- Helpful tips are built into the phone to assist with functionality.
- The phone has a battery life of up to 400 hours in standby mode.
- The phone has a side button, to change ringer settings quickly and easily so there is no need for you to navigate complicated menus to silence your phones.
- The phone automatically prompts the user to save a new number if it is not already in their phonebook.
- The phone remembers the top 3 contacts and most frequently dialled numbers.
- The Home screen displays battery life, signal strength, ringer setting status, and own cell number.
What features are not available on the Vodafone Simply Handset? - The phone is not Vodafone Live!
- The phone can receive and forward MMSs but cannot send MMSs.
- The phone does not have a camera.
- The phone does not have internet functionalities.
Are there different Vodafone Simply Handset models? Yes there are two models: - The V3 is a clamshell (flip open) and has a colour screen\
- The V4 is candybar shaped and has a colour screen. This model will be featured in all the marketing communication.
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| Q:
What is Look4help? |
Introduction
Look4help provides Vodacom subscribers with a mobile panic button. By saving the Look4help number *120*888*888# as a speed dial, you can immediately notify 4 pre-specified cell users that you need help, and inform them of your current location.
Look4help means that you as a Vodacom subscriber in emergencies don't have to waste precious seconds giving your location to a third party over the phone.
Look4help is available to all Vodacom subscribers for a subscription fee of R11.40 per month. The cost of activating a Look4help alert is R2.99.
To register for Look4Help follow these easy steps: - Go to www.look4me.co.za.
- Login to your Look4me account.
- If you have forgotten your login details, or you're not currently registered for
- Look4me simply send the word PIN to 31888.
- You will receive an SMS within a short while informing you of your Look4me Internet login details,registering for a Look4me web account is free.
- Once you have logged into your account, click on the Look4help tab on the left hand side of the screen.
- You will be presented with the Look4help screen. Complete the appropriate fields by entering the cell numbers of the persons you wish to notify in an emergency.
- Click on the confirm button.
Save the following code to your contact list: *120*888*888#
Allocate one of your speed-dials to this number. We recommend "9" In an emergency situation simply depress the relevant button, i.e. "9", for 5 seconds. Up to 4 SMS's detailing your current location will immediately be sent to the pre-specified cell users.
Tariffs
Subscription is R11.40 per month.
You will only be charged when you process the panic button (i.e. “9”). The cost is R3.42 whether it is sent to 1 or 4 people. Note that these tariffs are subject to change without prior notice. |
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| Q:
What is CLIP? |
CLIP – Call line identification Presentation.
This service enables you to see who is calling, the caller’s number will be displayed on your cell phone if originating from Vodacom, MTN or CellC . |
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| Q:
What is QuickSIM? |
QuickSIM ……..When you need a new SIM card quickly!! Now there is yet another way for you to stay in touch, with out worrying about your SIM card getting damaged, lost or stolen. It is called QuickSIM, and at a monthly fee of R3.00, it ensures that you can claim for a free replacement SIM card up to three times during your 24 month contract period. Claiming for your free replacement SIM card is simple and hassle free. Simply go to your nearest participating Vodacom dealer, fill out a claim form and you will immediately receive your new SIM card- at no charge! We will take care of everything, just ensure that your monthly QuickSIM premium is paid up and your account with Vodacom is not in arrears. This is truly a great deal- a new SIM card cost as much as R105.00. This means that with QuickSIM, you can get up to 3 new SIM cards, normally worth R315.00, NO CHARGE - just by paying a monthly fee of R3.00! QuickSIM - yet another great service from Vodacom! |
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| Q:
What is Look4me? |
What is look4me? You can now rest assured knowing where your loved ones are at all times by using your cellphone to locate any consenting Vodacom user. How does look4me work? When you dial *120*888# from you Vodacom cellphone you will be presented with a menu screen containing the following items: 1. Register 2. Find cell user 3. Name cell user 4. Who can find me? 5. Who can I find? 6. Reports 7. Block 8. Personal Settings To choose an option within the menu simply select "reply", enter the number of the item you wish to request, and select "Ok". For example, should you wish to select "2. Find cellphone user" you would select "reply", type "2" and select "Ok". You will then be presented with the requested information. The service is also available via the internet, SMS and WAP. How much does it cost? Monthly subscription: R10.50 per month Location requests: Via USSD: 20 cents per 20 seconds Via SMS: R1.69 per SMS Via MMS: R2.99 per MMS (incl map) |
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| Q:
What is Look4it? |
What is look4it? Look4it is a location based service from Vodacom that allows you to find places via your cellphone. You will be able to locate the nearest cinemas, ATM's, petrol stations and much more. How does Look4it work? All Vodacom Prepaid and Contract users can access Look4it When you dial *120*555# from you Vodacom cellphone you will be presented with a menu screen containing the following items: Look4What? Movies Weather Emergency Tourism/Events Settings Info
To choose and option within the menu simply select "reply", enter the number of the item you wish to request, and select "Ok". For example, should you wish to select "2. Movies " you would select "reply", type "2" and select "Ok". The information is delivered and displayed on your cellphone! How much does Look4it cost? Premium rate of 67c per 20 seconds apply. The maximum interactive time is 2 minutes. NB. Please redial if timed out. All prices are inclusive of VAT. Result via SMS or MMS** (delivered at no extra charge until further notice) |
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| Q:
What is 3G HSDPA? |
What is 3G HSDPA?
High-Speed Downlink Packet Access (HSDPA) is a new mobile data system and is sometimes referred to as a 3.5G (or "3½G") technology. It is an evolution of current data standards, designed to speed up access to the Internet up to 5 times. What is needed to access the 3G HSDPA Broadband network?
The latest HSDPA data card that can be used with a Vodacom 3G contract or with a 3G/MyMeg Bolt-on contract. Are the current 3G Vodafone Mobile Connect Cards compatible with HSDPA?
No, unfortunately the current cards cannot be upgraded to support HSDPA. You will need to purchase the new HSDPA enabled Vodafone Mobile Connect cards which comes with a new disk for the installation of new software specific for the HSDPA card. Why can the current Vodafone Mobile Connect cards not be upgraded?
All current Mobile Connect cards do not have the physical capability to be used on the higher speed, so just upgrading the software won’t help. What can existing 3G customers do in order to get an HSDPA card ?
There are 4 options for existing customers to obtain an HSDPA card: Option 1 – Wait for upgrade eligibility As with all Vodacom’s 24-month airtime contracts, you become eligible for an upgrade in month 22 and will be able to obtain the new HSDPA card at this point. Option 2 – Premature upgrade You also have the option of a premature upgrade. This means that you can upgrade your card and extend your contracts prior to their eligibility date. There will however, be a cost involved with this option. You will first need to settle the current 3G contract. Then you can sign a new 24-month contract for HSDPA. Call Vodacom Retentions on 082-1959 if you would like to do a premature upgrade. The Retentions Consultant will give you a quote for the premature upgrade and extension of the contract. Option 3 - Buy the card for cash You always have the option of buying any device for cash. The recommended selling price of the card is R2699.00 (incl.VAT). Option 4 – Swop 3G Card for HSDPA Card If you would like to swop your existing 3G Mobile Connect Cards contact your nearest Vodashop. Are the 3G Routers compatible with the 3G HSDPA cards?
Yes, the existing Linksys Routers are compatible however, a firmware upgrade to the router will have to be done. The upgraded firmware will be available by the 1st of June 2006 on www.vodacom.co.za Where can the 3G HSDPA Broadband Network be accessed?
All 3G enabled base stations have been upgraded to also support HSDPA, however, the coverage is not identical due to the fact that the HSDPA network is more sensitive to external influences. What speeds can be attained on the 3G HSDPA Broadband Network?
Under perfect conditions, you should get speeds of up to 1.8 Mbps, but expect to get speeds of between 400 Kbps and 800 Kbps with peaks of approximately 1.4 Mbps. If there is no HSDPA signal will I be able to use 3G and GPRS?
Yes, when the signal drops off you will be able to access the 3G, Edge and GPRS network in the same manner as with the 3G network. |
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| Q:
What is Mobile TV? |
In December 2005 Vodacom launched South Africa’s first Mobile TV service. With a limited number of channels and a special introductory price of R10 per day, customers voted with their phones that this revolutionary service was here to stay. On the 1st of March, 2006 Mobile TV goes commercial. With over 14 channels, exclusive content and customer friendly pricing this is sure to be one of the hottest Vodafone live! services. What’s available? There's live Sky News and to keep you up-to-speed with the latest news from around the world. All the latest gossip from E! Entertainment. FTV will make sure you have the latest fashion from all the top designers. All the extreme sports thrills and spills from Chilli TV. You can even watch your old favourites from Curb Your Enthusiam to 6ft Under and 24, and with Yebo 1 you’ll get all the best local entertainment. With Super 14 action gripping the country, Yebo3 will keep you updated on all the behind the scenes fun, trivia and entertainment. These are just a few of the great TV channels available right now. With Vodafone live! Mobile TV there’s something for everyone! How does it work? Using Mobile TV couldn't be simpler. You just select the Menu tab from the Vodafone live! homepage, select TV & Video and choose the channel you want to watch. Programmes are streamed to your cellphone and there's no downloading involved, so your phone memory isn't clogged up. If you receive a call, the programme will be interrupted automatically, so you won't miss a call while enjoying Mobile TV. What do I need? To watch Mobile TV, you'll need a Vodafone live! 3G cellphone. Mobile TV is available to both Prepaid and Contract customers. You'll need to be in an area with 3G coverage. |
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| Q:
What is 3G? |
3G (Third Generation) is a generic name for a set of mobile technologies which use a host of high-tech infrastructure networks, handsets, base stations, switches and other equipment to allow mobiles to offer high-speed Internet access, data, video and CD-quality music services. |
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| Q:
What is this “Blackberry” that everyone is talking about? |
Blackberry is the latest in mobile push e-mail communication, which means that all your emails are delivered to your BlackBerry device therefore, your e-mail finds you. This means that you’ll receive e-mails instantly, and you won’t be frustrated by having to wait for e-mails to download to your device. |
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